Shipping & Delivery
At Glimline, we are committed to making your shopping experience simple, convenient, and hassle-free. Every order is carefully packed and shipped through reliable logistics partners to ensure your products reach you safely and on time.
Enjoy FREE SHIPPING and FREE CASH ON DELIVERY (COD) on all orders across India, with no minimum order value.
1. Order Processing & Dispatch
- Orders are generally processed and dispatched within 1–2 working days from the date of order confirmation.
- Orders are not processed or dispatched on Sundays and public holidays.
- Once your order has been shipped, you will receive an email containing your tracking details, including the tracking URL and AWB number.
- In the event of any unexpected delay in processing or dispatch, Glimline will notify you with the updated information.
2. Order Tracking
Once your order is dispatched, the AWB number and tracking URL will be shared with your registered email address.
You can use these details to track your shipment and monitor its delivery status through our logistics partner.
3. Delivery Across India
Glimline ships to all serviceable PIN codes across India.
Our estimated delivery timelines after dispatch are:
- Metro Cities: Approximately 2–3 working days
- Non-Metro Cities: Approximately 5–7 working days
Please note that these are estimated delivery timelines and may vary depending on the destination, courier operations, weather conditions, public holidays, or other unforeseen circumstances.
If there is a delay in delivery, we request you to check the tracking details shared with you by email. Our logistics partner may also provide updated delivery information through their tracking system.
4. Same-Day Delivery in Bangalore
Same-day delivery is available in Bangalore at an additional delivery charge through hyperlocal delivery services such as Porter and other applicable service providers.
Please note that orders placed using the Bangalore same-day delivery option are not eligible for returns, as they are delivered through hyperlocal services.
5. Shipping Charges
FREE SHIPPING ON ALL ORDERS
Glimline offers FREE STANDARD SHIPPING across India on all orders, with no minimum order value.
There are no additional standard shipping charges based on the order value or delivery location.
6. Cash on Delivery (COD)
FREE COD ON ALL ELIGIBLE ORDERS
We are pleased to offer FREE Cash on Delivery (COD) to make your shopping experience more convenient.
- No COD charges will be applicable.
- COD availability may be subject to serviceability and verification by our logistics partners.
7. Mandatory Mobile Number for Delivery
A valid 10-digit Indian mobile number is mandatory for all deliveries.
Our logistics partners may use OTP-based delivery verification. Customers must ensure that they are available to receive the OTP when the shipment is delivered.
If the required OTP cannot be provided or received, the shipment may be marked as undeliverable and returned to our warehouse.
In such cases, any additional shipping charges incurred for re-dispatching the order may be borne by the customer.
8. Important Delivery Information
While Glimline and its logistics partners make every effort to deliver orders within the estimated timeframe, delivery may occasionally be affected by circumstances beyond our control, including:
- Adverse weather conditions
- Natural events
- Public holidays
- Courier or logistics disruptions
- Incorrect or incomplete delivery information
- Customer unavailability
- Remote or difficult-to-service locations
- Other unforeseen operational circumstances
In such situations, the delivery timeline may be extended.
9. Customer Responsibility
To ensure a smooth delivery experience, customers are requested to:
- Provide a complete and accurate delivery address.
- Provide a valid and active 10-digit Indian mobile number.
- Ensure that someone is available to receive the shipment and provide the required OTP.
- Track the shipment using the tracking details shared by Glimline.
Glimline will not be responsible for delays or failed deliveries arising from incorrect contact details, incomplete addresses, customer unavailability, or failure to provide the required delivery OTP.
10. Contact Us
For any questions regarding your order or shipment, please contact Glimline Customer Support at hello@glimline.com and include your order number for assistance.
Thank you for choosing Glimline. We are delighted to have you with us.